Delivery & Return

Delivery & Return Policy – Mirjara

Effective Date: 26 June 2025

At Mirjara, we aim to deliver every saree with care, quality, and on time. Please read the delivery and return guidelines below before placing your order.

Delivery Policy

In-stock Products:

• Products that are available in stock will be dispatched within 24–48 hours.

• You can expect delivery within 5–7 business days (depending on your location).

Out-of-stock / On-demand Products:

• For products not currently in stock (made on order or sourced on demand), dispatch will take 4–5 business days.

• Delivery may take up to 7–10 business days in such cases.

We will inform you via WhatsApp or email if there is any unexpected delay in your order dispatch.

Return Policy

• Return is allowed only if the product is damaged or defective at the time of delivery.

• Return will be processed only if an unboxing video is provided, clearly showing the damage from the moment the parcel is opened.

• The return request must be raised within 48 hours of delivery.

• The product must be:

  • Unused and unwashed

  • In original packaging with tags intact

  • Accompanied by the original invoice

No return will be accepted without proper unboxing video proof.

Items Not Eligible for Return

• No unboxing video

• Change of mind or dislike in color/design

• Products purchased on sale or discounts

• Custom or altered products

• Return requested after 48 hours

Refund & Exchange

Once we receive and inspect the returned item, we will process:

• A refund to your original payment method, or

• A coupon/store credit for future use, or

• A replacement item (subject to availability)

The process may take 5–7 business days after we receive the return.

Contact Us

For any delivery updates, return/exchange requests, or questions, please contact:

Email: mirjaraoffice@gmail.com
WhatsApp / Call: +91 99830 32146
Website: https://mirjara.com

Last Updated: 26 June 2025