FAQ

Use the search bar at the top of the site to look up products by name, color, fabric, or style. You can also browse by categories like Bandhani, Paithani, Cotton, Dola, and more.

Yes. On any product page, click “Add to Wishlist” to save it for later. You can view your wishlist from the header.

If a product is in stock, you’ll see the “Add to Cart” button. For out-of-stock or on-demand items, we show appropriate notices or provide an option to be notified.

Yes, you can checkout as a guest. Creating an account helps you store addresses, track orders, and access offers faster.

We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD) where available.

Yes. Payments are processed via secure, PCI-compliant gateways with encrypted connections.

Yes. Apply your coupon in the discount field during checkout. One coupon can be used per order unless specified.

If a payment fails, you can retry or choose another method. Ensure your card/UPI has sufficient balance and is enabled for online transactions.

Orders usually dispatch in 2–4 working days. Typical delivery is 7–12 working days from dispatch, depending on your PIN code and courier route (air/surface).

Yes. We ship to most serviceable PIN codes in India. Please enter a complete address, a valid 10-digit mobile number, and the correct PIN code to avoid delays.

Once shipped, you’ll receive an SMS/email with the tracking number and courier partner details to track in real time.

During festivals, extreme weather, or unforeseen logistics issues, delays can occur. We’ll keep you informed and appreciate your patience.

Returns are accepted only for items that are damaged or defective at delivery. An unboxing video showing the damage from the moment you open the parcel is mandatory. Read - Return Policy

Window: Raise the request within 3 days of delivery.

Contact us via WhatsApp or email within 3 days with your order number, issue details, and the unboxing video. We’ll guide you through pickup/return steps.

• Item must be unused and unwashed
• Original packaging with tags intact
• Original invoice included
• Valid unboxing video proof

If the issue is on our side (damaged/incorrect item with valid proof), we arrange or advise on return shipping. Otherwise, return shipping charges may apply.

After inspection of the returned item, we can provide:

• Refund to the original payment method, or
• Store credit/coupon, or
• Replacement of the same/similar item (subject to availability)

Processing typically takes 5–7 business days after we receive the return.

• No unboxing video
• Change of mind/dislike of color or design (screen variations)
• Sale/discounted items
• Customized or altered products
• Requests after 3 days of delivery